Refresher Training takes Patience

 Every Company will have an incident on a forklift.  This could be as little as a dropped pallet a crushed pallet or worse.  These incidents need to be handled with delicacy.  The end goal for a refresher forklift training  is for the Operator to be safe and feel comfortable on the Forklift.  

Forklift University responded to an incident this week.  The first thing we did was get all the people involved in the incident together to get the different perspectives about the incident and figure out what occurred.  Once we knew the problem and how it happened.  We developed a plan for the participants to follow.  Then we created drills to help them become experts at the situation. Once they felt comfortable on how to make sure the incident did not reoccur we then focused on the Operator.  

Operators that have a Forklift accident may be gun shy and apprehensive when they are on the lift.  It takes patience and understanding and empathy to help them regain the confidence to drive a forklift.  We worked with the operator to regain her confidence and helped to learn how to slow down and take a breath and trust her training.  In the end the operator has gained her confidence and will be an asset to the company.  

Forklift University

#forkliftunversity,#forklifttraining, #Certification, #recertification, #ForklifttrainingArizona, #ForkliftTrainingNevada, #ForklifttrainingCalifornia